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Paper| Volume 28, ISSUE 7, P449-453, September 1997

Improved emergency department efficiency with a three-tier trauma triage system

  • Lewis J. Kaplan
    Affiliations
    Allegheny University of the Health Sciences, Medical College of Pennsylvania Campus, Department of Surgery, Division of Trauma and Critical Care, Philadelphia, PA, USA
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  • Thomas A. Santora
    Affiliations
    Allegheny University of the Health Sciences, Medical College of Pennsylvania Campus, Department of Surgery, Division of Trauma and Critical Care, Philadelphia, PA, USA
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  • Cynthia A. Blank-Reid
    Affiliations
    Allegheny University of the Health Sciences, Medical College of Pennsylvania Campus, Department of Surgery, Division of Trauma and Critical Care, Philadelphia, PA, USA
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  • Stanley Z. Trooskin
    Correspondence
    Requests for reprints should be addressed to: Stanley Z. Trooskin MD, Professor and Regional Director, Trauma and Critical Care, Allegheny University of the Health Sciences, Medical College of Pennsylvania Campus, Department of Surgery, Division of Trauma and Critical Care, 3300 Henry Avenue, Philadelphia, PA 19129, USA.
    Affiliations
    Allegheny University of the Health Sciences, Medical College of Pennsylvania Campus, Department of Surgery, Division of Trauma and Critical Care, Philadelphia, PA, USA
    Search for articles by this author
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      Abstract

      This pilot study was carried out to determine whether converting from a two-tier to a three-tier in-hospital trauma triage system improves the efficiency of emergency department (ED) care and minimizes inappropriate triage. Patients at an urban, Level 1 trauma centre were triaged using either a two-tier (months 1–3; n = 197) or three-tier (months 4–6; n = 240) trauma response system. Patients were assessed for triage type, age, sex, injury severity score, Glasgow coma score, post-ED disposition, total ED time, survival, complication rate, probability of survival and unexpected death. Comparisons were made by ANOVA table analysis; significance was assumed for p < 0.05. Two-tier (n = 197) and three-tier patients (n = 240) were matched with respect to mean age, sex, mean injury severity score, mean Glasgow coma score, post-ED disposition, survival and probability of survival. Two-tier patients were triaged to give 20% alerts [criteria = physiological derangement (PD) and/or injury mechanism (MOI)] and 80% consults; three-tier patients were triaged as 20% category I (criteria = PD), 18% category II (criteria = MOI) and 62% consults. Total ED time decreased from two-tier (3.98 ± 2.81 h) to three-tier triage (3.53 ± 2.14 h, p = 0.001). There was no difference between two-tier alert and three-tier category I times (2.09 ± 1.64 vs. 1.95 ± 1.75 h; p = 0.72). Category II patients (3.28 ± 1.98 h; p = 0.009) spent less time in the ED than did two-tier consults (4.36 ± 2.65 h). The mean ED three-tier consult time significantly decreased as well (3.95 ± 2.42 h, p = 0.008 vs. two-tier consult). Complications per patient were unchanged from two-tier to three-tier triage (0.17 ± 0.52 vs. 0.12 ± 0.48; p = 0.15). Under-triage (5%) and over-triage (7.5%) were minimal under three-tier triage. It is concluded that using a three-tier triage system results in an increase in the early involvement of the trauma service while decreasing emergency department time and minimizing overtriage.
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